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Because we cannot see everyone at this difficult time we have collected together 100s of resources, activities and links to help you at 

Thank you for your patience while Open Minds has set up the appropriate systems to offer counselling and support while our team works from home.  


We have the appropriate policies and insurances in place and have created an online contract and referral form for people to read which explains what we can offer during Lockdown, and how it will work. 


We can offer you three options: 


1) Online face to face counselling through video-calling via a dedicated email address

which your counsellor will use to contact you during sessions. The counsellors only have access to the zoom account during their session times and cannot access the emails, which will be monitored by the admin team. 


2) Or we can offer telephone counselling. The counsellor would phone you once a week at an agreed time from a with-held number. 


3) If you don't feel that online or telephone counselling will work for you we can also offer welfare check ins, wherein a member of Open Minds team (other than your counsellor) would contact you no more than once a week at an agreed time. This would be for up to 30 minutes by telephone to see how you are getting on, and if necessary and where possible signpost you to appropriate sources of support. 


You can learn more about how these work through the document attached here.


If you would rather wait until after the pandemic when face to face therapy can resume, please simply wait for us to contact you once government guidelines  allow us to go back to normal working. We are very sorry but during the pandemic Open Minds are not in a position to provide in person face to face counselling to over 14s.  Only a limited number of our rooms can allow social distancing and we are prioritising under 14s for face to face therapy.  


Our team are working remotely and can access emails Monday to Friday and will aim to answer the phone on weekdays between 10am and 3pm.  

You can access support with financial, food, medical and other needs here: 


In the meantime you can call the NHS on 01302566999, and the Samaritans on 116123,


and you can access help for your mental health online at and 


We wish you safety and good health 


The Team at Open Minds Counselling Services 

Open Minds Counselling Service Ltd.

Main website: 

Phone: 01302 344192 & 07765 224564 
Registered Office and Main Address: 28 Christchurch Road DN1 2QL 
Charity Number 1155119 Company Number 06695828 



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